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MorisBook is a Mauritius marketplace where you find local businesses and book them: salons, barbers, nail care, spas and car care by appointment, and plumbers, electricians, gardeners, painters and other trades by quote request.

No. Finding and booking businesses on MorisBook is free for customers. You only pay the business for its service.

Use Find a business and search by service or place. Search understands English, French and Kreol words and common short names, for example 'plonbie QB' finds plumbers in Quatre Bornes.

Open the business, pick a service, pick a free time slot from its live calendar and confirm. You'll get a confirmation by email.

Open the business and request a quote: describe the job and add up to 6 photos. The business replies with a price, and you accept or decline it.

No. A quote request is an invitation. You're free to accept or decline the price the business sends. Accepting a quote is an agreement between you and that business.

Usually you pay the business directly, cash or card at the venue. Some businesses also let you pay online when you book. The money always goes to the business, not to MorisBook.

Prices are set by each business, shown in Mauritian rupees including any applicable taxes. Listed prices are a starting point and the final price can depend on the work; if it differs from what you paid online, the business settles the difference with you directly.

Sign in and open My bookings in your account. Your quote requests are listed in your account too.

Open My bookings in your account and cancel the upcoming booking. It's free up to the time the business's own cancellation window (if it has one) closes. Please cancel as early as you can.

Cancelling a quote request is always free while it is still open. Cancel it from your account before the business replies, or decline the quote after.

If you paid online and cancel inside the business's free cancellation window, or the business cancels on you, you're entitled to a full refund. Outside that window, it's at the business's discretion and its stated terms apply.

The business issues the refund, because it holds the money. We ask businesses to refund within 5 business days of the cancellation. A card refund then usually takes another 5 to 10 business days to appear, depending on your bank.

Some businesses charge a fee if you miss an appointment without cancelling. If a business has one, the exact amount is shown on the booking page before you confirm. The business can choose to waive it.

You're notified by email (and push notification if enabled) straight away, and you owe nothing for that booking. If you paid online you're entitled to a full refund.

Yes, if it's used to abuse the platform: repeatedly booking and not showing up, fake bookings, spam, or abusive reviews.

Only customers with a completed booking or a completed quote job can review that business. Keep reviews honest and about the service; abusive, fake or unrelated reviews are removed.

Every listing is reviewed before it goes live. The work itself is an agreement between you and the business, so MorisBook isn't responsible for its quality or completion.

Contact us at hello@morisbook.mu with the details. Repeated complaints affect a business's standing on the platform.

An account lets you see, manage and cancel your bookings and quote requests in one place. Sign up with your email, or continue with Google.

On the Log in page choose Forgot password, enter your email, and follow the link we send you to set a new password.

Yes. Use the language switch (EN, FR, KR) to view the site in English, French or Kreol Morisien.

Gift cards aren't on sale yet. On the Gift cards page you can ask to be notified the moment they launch.

In your account, choose Delete account. This starts a 30-day countdown, then your MorisBook profile is permanently removed. Your past bookings stay with the businesses but are no longer linked to you.

You must be 18 or older to create an account, or have the consent of a parent or guardian.

Choose List your business, pick a plan and sign up. Every listing is reviewed before it goes live on the marketplace.

Free is Rs 0 forever. Beginner is Rs 750 a month and Pro is Rs 1,500 a month. Paying annually gives you 2 months free. Prices are in Mauritian rupees with no setup fee. See the Pricing page for details.

A public business profile with a 5-photo gallery, a message button so customers reach you on WhatsApp in one tap, verified customer reviews, and a listing in search across Mauritius. No card required.

Everything in Free, plus an online booking calendar or quote-request inbox, a service and price list, and email and push confirmations and reminders.

Everything in Beginner, plus no-show fee protection, featured placement with a Featured badge, up to 5 locations, a gallery of up to 10 photos, advanced analytics and reporting, online payments, and priority support.

No. MorisBook takes no commission on your work. You pay only your monthly plan.

Yes, switch or cancel anytime from Billing in your studio dashboard. If you cancel, your listing simply comes off the marketplace.

Yes, on the Pro plan. You open a merchant account with a Mauritian bank through Peach Payments to take card, MCB Juice and MauCAS QR payments. Money settles straight into your own bank account; MorisBook never holds it.

Fees depend on the bank you choose for your merchant account. The Payment fees & merchant terms page lists each bank's fees as quoted by Peach Payments and the banks.

On Pro, open Payments in your studio dashboard, choose your bank, review its fees and accept the terms to start onboarding. Until then, customers pay you at the venue.

You do, because the money is in your account. Please issue eligible refunds within 5 business days of a cancellation.

Open Services in your studio dashboard to add services with their prices and durations, or edit and remove them.

Open Profile & gallery in your studio dashboard to edit your description, location and photos. Free includes 5 gallery photos; Pro allows up to 10.

Open Bookings (or Calendar) in your studio dashboard to see upcoming bookings and manage them.

Open Quotes in your studio dashboard, read the job description and photos, and send your price. The customer then accepts or declines it.

Open Team in your studio dashboard and invite them by email. They get an email to join your business. Team management is part of the Pro plan, with up to 10 members.

On Pro you can set a no-show fee. Customers see the exact amount before they confirm, and you can waive it, for example for regulars.

Keep your profile complete with good photos, accurate services and prices, and ask happy customers to leave a review. On Pro, featured placement ranks you higher with a Featured badge.

Yes, Pro supports up to 5 locations.

Only to fulfil that customer's booking or quote. Using them for unsolicited marketing breaches the MorisBook terms and the Data Protection Act 2017.

You must hold whatever licences or permits your trade requires in Mauritius, including any registration required by the Business Registration Act.

The customer is notified straight away and owes nothing; if they paid online they're entitled to a full refund from you. Repeatedly cancelling confirmed bookings can lead to suspension from the platform.

Open Settings in your studio dashboard and choose Delete account. This starts a 30-day countdown. If you're the only owner, your business, its services and its listing are removed too. This can't be undone after 30 days.