Privacy policy
Last updated 20 July 2026.
MorisBook, operated by SkyCloud Software, is a Mauritian marketplace for booking local services. This page explains, in plain language, what personal data we handle and why. As required by the Mauritius Data Protection Act 2017.
Who is responsible for your data
- The data controller is SkyCloud Software [Ltd], trading as MorisBook, a company incorporated in the Republic of Mauritius [company/BRN number] with its registered office at [registered office address].
- Data protection officer: [name, to be appointed]. Email: privacy@morisbook.mu.
- SkyCloud Software is registered (or will register before launch) as a data controller with the Data Protection Office of Mauritius, as the Data Protection Act 2017 requires.
What we collect
- Account details: your name, email address and password (stored encrypted, we never see it).
- Booking and quote details: the services you book, appointment times, job descriptions, photos you upload with quote requests, your phone number if you share it and reviews you write.
- For business owners: your business name, address, district, phone number, service list, prices and gallery photos. This is your public listing.
- Device notification tokens, if you enable push notifications in the mobile app. Used only to deliver booking and quote notifications to your device.
- Technical basics: cookies strictly needed to keep you logged in. We do not run advertising or tracking cookies. See our Cookie Policy.
Why we collect it and the lawful basis
- To run the marketplace (performance of a contract): connecting you with a business requires sharing your booking or quote request with that business.
- To send you transactional messages (performance of a contract): booking confirmations, quote replies, appointment reminders, password resets, by email and, if enabled, push notification. We do not send marketing without asking first (consent).
- To keep the platform safe (legitimate interest): we keep an audit log of administrative and account actions, and rate-limit abusive behaviour.
Who sees your data
- The business you book with or request a quote from sees your name, contact details and the details of that request. Nothing else.
- Other customers see only the public content you post (reviews, with your first name).
- Our processors (database hosting and email delivery providers) process data on our behalf under contracts consistent with section 31 of the Data Protection Act 2017.
- Where our hosting is located outside Mauritius, transfers are made with appropriate safeguards as section 36 of the Act requires [hosting locations, to be confirmed at deployment].
- We never sell your data. We disclose it only if required by Mauritian law or a Mauritian court.
How long we keep it
- Your account data stays until you delete your account (available in the app and by email request).
- Completed booking and quote records are kept for accounting and dispute purposes, then deleted or anonymised.
- Photos attached to quote requests are stored privately and are only viewable by you, the business you sent them to and platform administrators.
- Push notification tokens are deleted when you log out or when your device stops accepting notifications.
Your rights (Data Protection Act 2017)
- You can ask for a copy of the personal data we hold about you.
- You can ask us to correct or delete it. Account deletion is built into the app (Profile → Delete my account).
- You can object to processing, withdraw consent at any time and ask us to restrict processing while a complaint is resolved.
- To exercise any of these, email privacy@morisbook.mu. We respond within one month as the Act requires. You may also complain to the Data Protection Office of Mauritius (dataprotection.govmu.org).
Children
- MorisBook is not directed at children. We do not knowingly process the personal data of anyone under 16 without the consent of a parent or guardian, in line with the Data Protection Act 2017.
Contact
- Data controller: SkyCloud Software [Ltd], trading as MorisBook, [registered office address], Mauritius. Email: privacy@morisbook.mu.